We have complied our privacy policy to better serve those concerned with how their Personally Identifiable Information, or «PII» is being used online. PII, as defined in US privacy law and information security, is digital information that can be used by itself or together with other data to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, and otherwise handle your PII in accordance with our website.

What personal information do we collect from the people that visit our website?

When ordering on our website, you may be asked to enter the following information: your given name, last name, email address, phone number, date of birth and a city where the game to be conducted.

When do we collect information?

We collect PII from you: when you order a callback on our web-site, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use your information for the purpose of individual communication with you on issues related to:
— your participation in the story role game «Questoria»;
— consulting you in connection with the possible order of our services;
— the quality control of the services;
— sending you periodic email, containing information about new services, company news, marketing offers, and other information for clients.

How do we protect visitor information?

Our website is analyzed on a regular basis for security issues and known vulnerabilities in order to make your visit to our site secured. This includes, but not limited to, malware scanning.
Your personal information is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to that secured system and obliged to keep the information confidential.

We only provide articles and information. We never ask for credit card numbers.

Our system adopts standardized security approaches when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a trusted gateway provider and are not stored or processed on our secured servers.

Do we use ’cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser — if you allow — that enables the site or its service provider’s systems to recognize your browser and capture and remember certain information. This is a common practice used by almost all professional websites to improve your experience. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
— Better understand your preferences and personalize «Questoria» experience for you while you are on the site.
— Compile aggregated data about site traffic and site interactions to offer superior site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your browser warn you each time a cookie is being sent, or you can choose to turn them off. You do this through your browser settings. Since every browsing application varies, check up your browser’s Help Menu to learn how to tweak cookie settings.

If you turn the cookies off, some of the features that make your site experience more efficient may not function properly. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

The Cookies We Set

This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered. These cookies may also help our website decide whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

If users disable cookies in their browser:

As previously mentioned, if you turn all cookies off, some features of the website will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders by giving us a call.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We do not include or offer third-party products or services on our website.

California Online Privacy Protection Act

CalOPPA is the first state law in the United States to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably, the world) that compels websites collecting PII from California consumers to post a conspicuous privacy policy on their website(s) stating exactly what information is being collected and those individuals with whom it is being shared in order to be in compliance CalOPPA. You can read more about CalOPPA at:
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:
— Users can visit our site anonymously.
— Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.
— Our Privacy Policy link includes the word ’Privacy’ and can be easily found on the page specified above.
— Users will be notified of any privacy policy changes:
  • On our Privacy Policy Page
— Users are able to change their personal information:
  • By email us at sf@questoria.com

How does our site handle Do Not Track signals?

We do not honor Do Not Track signals. However, we neither track nor plant cookies for anything aside from the customer experience purpose as stated in the cookies section above.

Does our site allow third-party behavioral tracking?

We do not allow third-party behavioral tracking.

U.S. COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the U.S. Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email
• Within 7 business days

We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only those individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions

To be in accordance with CANSPAM, we agree to the following:

• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us using the information below.
kostroma@questoria.ru

Updated and effective as of: March 02, 2018.